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Desk365 Product Updates – September 2026

If you’re migrating out of Freshdesk, we’ve launched just the thing for you. Introducing a new, simplified migration interface, which makes it easier to move your existing support data from Freshdesk to Desk365 in just a few clicks. This relese,

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Previous Blogs

We’re proud to share that Desk365 has achieved SOC 2 Type 2 compliance certification! This achievement underscores our dedication to...

As we step into 2024, Desk365 is thrilled to announce our second set of game-changing product updates designed to enhance...

At Desk365, we are kicking off 2024 by introducing a comprehensive range of new product updates. In our latest updates,...

Since the publication of this blog post, we’ve made significant updates to our AI-powered feature, “Draft with AI.” For detailed...

In today’s fast-paced digital landscape, ensuring the security and reliability of your software is paramount. At Desk365, we understand the...

Starting September 30th, 2023, Desk365 is implementing a change in the routing of your helpdesk. The default URL of your...

At Desk365, we are always looking for ways to improve the customer experience and make the job of your support...

We’ve rolled out several new awesome updates this week. Let’s take a look into this week’s product updates in detail...

We are excited to announce a range of exciting UI/UX product updates this week that will enhance the functionality and...

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Quick Overview of Desk365's Agent Bot and Support Bot for Microsoft Teams

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Getting Started with Desk365: Your Modern Helpdesk Ticketing System

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