Simplify customer service with
Desk365’s AI-powered ticketing
Desk365’s AI-powered ticketing
Put the power of AI in your helpdesk to save time, improve efficiency, and elevate your customer service.
The Desk365 AI ticketing difference
AI Agent
The Desk365 AI Agent learns from your own tickets and knowledge base to generate accurate responses –so your agents can close tickets faster.
Generate Knowledge Base articles
Convert tickets into helpful articles with a click to encourage self-serve.
Auto-summarize tickets
Instantly understand long conversations with AI-generated summaries and capture the context of a ticket.
Draft responses
Create grammatically accurate responses to customer queries. Draft, proof check, and translate all-in-one place before replying.
Fast support, answers for everything, listens to their customers, implements awesome features."
Mason H, IT specialist, EPR USA
Outstanding helpdesk product”
Lauren Artis, IT Manager, T3Parnerships
Desk365 is:

