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Earlier this month, Zendesk announced the retirement of Zendesk Sell — their sales CRM product, effective August 31, 2027. While Sell customers have some time to plan, the news is already creating a ripple effect across the CRM and support
At Desk365, innovation never stops. We roll out new features and improvements every two weeks—and on release days, our teams...
At Desk365, we’re always working to make your helpdesk more powerful, flexible, and easy to use. This September, we’re excited...
August has been a feature-packed month at Desk365. Earlier this month, we rolled out a set of thoughtful enhancements focused...
At Desk365, it’s often the subtle changes that make a world of difference to how your team works day to...
At Desk365, we’re all about helping you work faster, stay organized, and deliver stellar support experiences. Over the past few...
Here at Desk365, we think the best way to wrap up Q2 2025 is by launching new features and making...
At Desk365, we love launching new features. What we love more is upleveling existing features so they’re constantly evolving to...
Following the sneak peek we shared earlier, we’re excited to share more details about the visual refresh we’ve rolled out...
Over the past few years, we’ve focused on making the Desk365 Agent Portal intuitive, fast, and highly functional. We’ve always...
Month beginnings are busy at Desk365, because that’s when we’re releasing new features and improvements. From editing announcements and personalizing...
Desk365 continues to evolve with new enhancements designed to improve efficiency and enhance the support experience for both agents and...
At Desk365, we’re constantly enhancing your support experience with features that streamline workflows and boost customer satisfaction. This month, we’re...
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