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Help Desk

Freshdesk Reviews 2025: The Good, the Bad, and the Ugly

Suvedha Balasubramanian
October 4, 2024 October 4, 2024

Before you decide to invest in and use Freshdesk, it’s important to get a clear picture of what it offers....

Help Desk

How to Create an Asana Ticketing System?

Suvedha Balasubramanian
September 27, 2024 September 27, 2024

When it comes to managing tasks and projects, Asana is one of the most popular tools on the market, with...

Help Desk

Jira Ticketing System: The Complete guide

Suvedha Balasubramanian
September 24, 2024 September 24, 2024

When looking for a simple, budget-friendly solution to manage tasks or support requests, several options are available, such as SharePoint,...

Help Desk

How to Create a Ticketing System Using Google Forms

Ramya Balakrishnan
September 16, 2024 September 16, 2024

Whether you’re running a B2B or B2C company keeping customers happy is vital. Having the right tools to manage customer...

Help Desk

How to Create a Microsoft Excel Ticketing System?

Suvedha Balasubramanian
September 13, 2024 September 13, 2024

When looking for a simple, budget-friendly solution to manage tasks or support requests, there are several options, including SharePoint, Google...

Help Desk

Freshdesk vs. Zoho Desk: Choosing the Right Product for your Business in 2025

Ramya Balakrishnan
September 2, 2024 September 2, 2024

Providing outstanding customer support is essential in today’s highly competitive business environment. With the increasing complexity of customer inquiries, the...

Help Desk

Understanding the Difference between Help Desk vs Service Desk

Ramya Balakrishnan
August 24, 2024 August 24, 2024

Curious about the difference between a help desk vs service desk? While both of these IT tools seem similar at...

Help Desk

HappyFox vs. Zendesk: Which Ticketing Software is Best for You in 2025?

Ramya Balakrishnan
July 19, 2024 July 19, 2024

Are you jumping between HappyFox and Zendesk, weighing their features, pricing, and other factors but still unsure which one to...

Help Desk

Zendesk vs Zoho Desk: Which one is Best for your Business in 2025

Suvedha Balasubramanian
July 16, 2024 July 16, 2024

Choosing the right help desk ticketing system is essential for businesses looking to enhance customer engagement and efficiently resolve complaints....

Help Desk

Zendesk vs Help Scout: Which Tool is Best for your Business in 2025

Suvedha Balasubramanian
July 15, 2024 July 15, 2024

Choosing the right customer service platform is essential for businesses looking to enhance customer engagement and efficiently resolve complaints. Regarding...