Sub-processors

Effective: 4th January 2024

Desk365 uses the sub-processors listed below, to assist in providing services as described in our Terms of Service.

We only use sub-processors who meet our high standards for data privacy and security.

Sub-processors

Service Provided

Purpose

Location

Amazon Web Services

Microsoft Azure

Stripe

Open AI 

Cloud Computing Services

Cloud Computing Services

Payment Processing

AI services

Primary cloud infrastructure provider where all data is hosted. Also used to send and receive emails.

Communication with the Desk365 Teams Bots.

Processing payments and managing subscriptions.

Generative AI based functionality to enhance agent productivity.

United States

European Union.

United States

United States

United States