Imagine a customer landing on your support portal and instantly seeing everything in their native language. Menus, buttons, navigation—everything feels familiar and intuitive. That’s exactly what we’re bringing to Desk365: multilingual support, now in 25 languages!
Whether your customers are in Greece, Vietnam, Japan, or France, they can now explore your support portal in a language they understand. And the best part? They can switch languages instantly, right from the portal, without missing a beat.
Seamless setup
We’ve made it easy for your team to configure. The language settings now have their own dedicated section under Admin in your agent portal. From here, your support agents can set up a default language and enable multi-language support. It’s simple, intuitive, and designed to save you time.
Supported languages
Your support portal’s already fluent in these languages:
English
Portuguese – Brazilian
Spanish – LATAM
Chinese – Simplified
Japanese
Korean
Thai
Vietnamese
Czech
Danish
Dutch
Finnish
French
German
Greek
Italian
Norwegian Bokmål
Polish
Portuguese – Portugal
Romanian
Slovenian
Spanish – Spain
Swedish
Ukrainian
TurkishAnd remember, this is just the beginning! Your feedback will help us expand the list even further.
Why it matters
Supporting your customers in their own language isn’t just a nice touch; it’s a game-changer. Customers feel understood, issues get resolved faster, and satisfaction skyrockets. Multilingual support transforms your portal from “just another help desk” into a truly global experience.
From Chinese to Czech, Polish to Thai, and French to Vietnamese, your portal can now welcome customers from all corners of the globe.
Why you should try it now
The world is global, and your customers expect seamless support no matter where they are. By enabling multilingual support in your portal, you’re giving them a personalized, frictionless experience that builds trust and loyalty.
The BETA version is live now, so there’s no better time to explore it.
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