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New releases and improvements are usually shipped on a bi-monthly basis here at Desk365. And weโre back now with a new set of releases for June. In this edition, weโve introduced survey response notifications, enhancements within ticket search, permissions management,
New releases and improvements are usually shipped on a bi-monthly basis here at Desk365. And weโre back now with a...
I never thought much about customer support until I had to. On one unusually busy day, I was waiting for...
If you manage IT services, you have the superpower of bringing order to chaos. Tickets get logged, SLAs get tracked,...
I always use this protein brand, Only Whatโs Needed by Food Pharmer, and what makes me stick with them isnโt...
Every IT Manager has dealt with this at least once. An employee leaves, and suddenly you’re chasing down what they...
Picture this: a colleague messages your IT team on Microsoft Teams about a login issue. It gets a few reactions,...
To understand how Asset Panda performs as an IT asset management platform, we looked at its core features, usability, support...
When youโre managing a business, keeping track of your assets can get messy fast. Laptops, tools, equipment, vehicles, furniture, and...
Working at an MSP means youโre always in the middle of something. Thereโs always a ticket, a request, or a...
Imagine this: A customer in Brazil places an order and reaches out with a question in Portuguese. They get a...
We just rolled out Multi-Factor Authentication, reorganized authentication settings for agents and contacts, and made asset updates faster with inline...
Customers these days donโt just โreach outโ; they expect you to be everywhere. Whether itโs email, live chat, social media,...
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