Getting Started with Desk365: Your Modern Helpdesk Ticketing System
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At Desk365, we are committed to continually improving our platform to enhance the support experience for both support agents and...
We’re excited to unveil two highly anticipated updates for Desk365: Round-Robin ticket assignments and Custom Domain setup, along with several...
We’re thrilled to announce several new features and enhancements in Desk365, designed to improve ticket management efficiency, ensure data security,...
We are thrilled to announce a significant update to Desk365 – the introduction of the Agent Portal within the Desk365’s...
At Desk365, we are constantly striving to improve our platform and enhance user experience. In continuation to it, we are...
In today’s fast-paced world of customer support and ticket management, having the right tools can significantly impact efficiency and collaboration....
We’re proud to share that Desk365 has achieved SOC 2 Type 2 compliance certification! This achievement underscores our dedication to...
As we step into 2024, Desk365 is thrilled to announce our second set of game-changing product updates designed to enhance...
At Desk365, we are kicking off 2024 by introducing a comprehensive range of new product updates. In our latest updates,...
Since the publication of this blog post, we’ve made significant updates to our AI-powered feature, “Draft with AI.” For detailed...
In today’s fast-paced digital landscape, ensuring the security and reliability of your software is paramount. At Desk365, we understand the...
Starting September 30th, 2023, Desk365 is implementing a change in the routing of your helpdesk. The default URL of your...
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