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New releases and improvements are usually shipped on a bi-monthly basis here at Desk365. And we’re back now with a new set of releases for June. In this edition, we’ve introduced survey response notifications, enhancements within ticket search, permissions management,
New releases and improvements are usually shipped on a bi-monthly basis here at Desk365. And we’re back now with a...
I never thought much about customer support until I had to. On one unusually busy day, I was waiting for...
If you manage IT services, you have the superpower of bringing order to chaos. Tickets get logged, SLAs get tracked,...
I always use this protein brand, Only What’s Needed by Food Pharmer, and what makes me stick with them isn’t...
Every IT Manager has dealt with this at least once. An employee leaves, and suddenly you’re chasing down what they...
Picture this: a colleague messages your IT team on Microsoft Teams about a login issue. It gets a few reactions,...
To understand how Asset Panda performs as an IT asset management platform, we looked at its core features, usability, support...
When you’re managing a business, keeping track of your assets can get messy fast. Laptops, tools, equipment, vehicles, furniture, and...
Working at an MSP means you’re always in the middle of something. There’s always a ticket, a request, or a...
Imagine this: A customer in Brazil places an order and reaches out with a question in Portuguese. They get a...
We just rolled out Multi-Factor Authentication, reorganized authentication settings for agents and contacts, and made asset updates faster with inline...
Customers these days don’t just “reach out”; they expect you to be everywhere. Whether it’s email, live chat, social media,...
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