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If you work in healthcare operations or handle compliance, you know that customer service is not just a nice-to-have. It is one of the biggest reasons patients complain, staff feel overwhelmed, and processes break down. Long waiting times, constant follow-up
When you see a sudden increase in new customers, it’s exciting. But do you wonder if these new customers are...
Summarize this post with: ChatGPT Claude Perplexity Grok Google AI overview Are you tired of switching helpdesk platforms, and trying...
Despite significant advancements in technology, studies continue to reveal that customers frequently express dissatisfaction with slow and inefficient customer support....
Are you considering using Jira Service Desk for your business but unsure about the pricing? Pricing is a crucial factor...
Congratulations on purchasing a help desk software for your customer service team! This powerful tool will help your team collaborate...
Microsoft Teams is an essential tool for business collaboration, offering a comprehensive suite of features including messaging, calling, video meetings,...
Are you tired of jumping from one helpdesk platform to another, trying to find the perfect fit for your budget?...
Most customers prefer not to interact with support agents when resolving issues. They find it more convenient to handle problems...
We are thrilled to announce a significant update to Desk365 – the introduction of the Agent Portal within the Desk365’s...
Crafting an exceptional thank you note for your customers is key to standing out in a competitive market. It’s about...
At Desk365, we are constantly striving to improve our platform and enhance user experience. In continuation to it, we are...
Employee engagement is crucial for creating a positive work environment. Did you know, 80% of employees believe that engagement is...
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