How Tos

How to do specific tasks in Desk365

Updates & News

Release notes and product updates

Getting Started

Setup guides that help you get started.

Announcement: Change in default URL for web portals

Starting September 30th, 2023, Desk365 is implementing a change in the routing of your helpdesk. The default URL of your Desk365 helpdesk will no longer direct users to the Agent Portal. Instead, it will lead them to the Customer Support Portal. This alteration is designed to eliminate confusion and streamline

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