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If you’re thinking about using Front for your team’s communication and collaboration, one of the first questions you probably have is how much it actually costs. Pricing can be a dealbreaker, especially when you’re trying to balance features with budget.
If you’re thinking about using Front for your team’s communication and collaboration, one of the first questions you probably have...
What’s new this October in your helpdesk. We’ve rolled out a fresh batch of improvements and features to make Desk365...
We all know customer experience (CX) is everything these days. One bad interaction can ripple through your reputation, which is...
Let’s be honest. Customer support gets messy fast. One day you’re replying to emails, then it’s chat messages, social media...
Earlier this month, Zendesk announced the retirement of Zendesk Sell — their sales CRM product, effective August 31, 2027. While...
A customer realizes they entered the wrong billing email after placing an order. They first use live chat, then tweet...
If you’ve ever worked in customer service, sales, or marketing, you know this: not all customers are created equal. Some...
If you’ve ever worked in customer service, you know exactly what it feels like to deal with that one customer....
There’s this one little restaurant I keep going back to. Every time I walk in, they already know my order...
At Desk365, innovation never stops. We roll out new features and improvements every two weeks—and on release days, our teams...
Your team’s inbox is overflowing. A customer’s urgent email about a billing issue gets buried under newsletters, CCs, and endless...
Choosing the right IT service management (ITSM) platform can feel overwhelming. With so many tools promising streamlined workflows, faster ticket...
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