Keep up with the latest technologies and strategies for better customer interactions. Follow our blog to stay at the forefront of providing outstanding customer service.
Running a business is costly budgets are tight, and every penny counts. But what if you could acquire the tools you need to drive growth and efficiency at a significant discount? Black Friday 2025 is your perfect opportunity. Starting on November
AI adoption has really taken off in recent years, and it’s becoming a game changer for a lot of industries....
Here at Desk365, we think the best way to wrap up Q2 2025 is by launching new features and making...
If you’re exploring ways to optimize workflows, automate processes, or improve team collaboration, you’ve probably come across AtomicWorks. While it’s...
“One of the drawbacks of Freshdesk is that it can become quite expensive as you scale up, especially when you...
Tidio is a customer support platform that helps businesses connect with their customers through live chat, chatbots, and email. When...
If you’re weighing the options between Zendesk and Jira Service Management, you’re likely wondering which one will best suit your...
Conversational AI is changing the game in customer service — but not by replacing people. Instead, it’s becoming a powerful...
Today, businesses are constantly on the lookout for smarter, faster, and more affordable ways to connect with their customers. Whether...
If you’re looking to compare customer support platforms, HappyFox might be on your radar. With its easy-to-use ticketing system and...
At Desk365, we love launching new features. What we love more is upleveling existing features so they’re constantly evolving to...
A year ago, customer support felt like being stuck in a repetitive cycle. Teams were overwhelmed, spending a huge chunk...
Following the sneak peek we shared earlier, we’re excited to share more details about the visual refresh we’ve rolled out...
Accordion Content
Accordion Content
Watch Video
AI Agent
Knowledge Base
Automations
SLAs
Customization
Ticket Assignment
Reports & Analytics
Approval Management
Explore All Features
Banking and Finance
Healthcare
MSP
Government 
Non Profit
IT Services
Customer Support
Human Resources
Facilities
