Keep up with the latest technologies and strategies for better customer interactions. Follow our blog to stay at the forefront of providing outstanding customer service.
We’re back with the second set of October updates, bringing even more ways to make your helpdesk smarter, faster, and easier to manage. This round focuses on expanding customization, visibility, and control across your helpdesk; from improved ticket forms and
If you’re looking for a ticketing system that works seamlessly with Microsoft Teams, chances are you’ve come across Desk365 and...
Choosing the right ticketing system is crucial for the success of your support operations. With so many options out there,...
At Desk365, we’re constantly enhancing your support experience with features that streamline workflows and boost customer satisfaction. This month, we’re...
As businesses grow, so do their customer service needs. The increase in the volume of customer inquiries can often overwhelm...
If you’re feeling like your current customer support platform Zendesk isn’t quite meeting your needs anymore, you’re not alone. As...
Zendesk has firmly positioned itself as a dominant force in the helpdesk software industry. With a customer base exceeding 50,000...
Customer complaint management software is a tool that helps businesses handle customer complaints in an organized way. Instead of chasing...
AI Helpdesk Software has become an essential tool for businesses aiming to stay ahead of rising customer expectations. As customer...
Let’s be real—not every team has the budget or need for a fancy ticketing system. But if you’re managing support...
We’re kicking off the year with a bang! Our latest updates are here to make your Desk365 experience better than...
Have you ever wondered how much time your support agents spend searching for the information they need to assist customers...
In an ideal scenario, every customer would use your product effortlessly, without any issues. And while that might be true...
Accordion Content
Accordion Content
Watch Video
AI Agent
Knowledge Base
Automations
SLAs
Customization
Ticket Assignment
Reports & Analytics
Approval Management
Explore All Features
Banking and Finance
Healthcare
MSP
Government 
Non Profit
IT Services
Customer Support
Human Resources
Facilities
