Keep up with the latest technologies and strategies for better customer interactions. Follow our blog to stay at the forefront of providing outstanding customer service.
At Desk365, we’re always working to make your helpdesk more powerful, flexible, and easy to use. This September, we’re excited to share a set of updates designed to streamline your workflows, give you deeper control over permissions, and enhance the
A recent survey found that 69% of customers prefer solving problems on their own, while 80% expect businesses to be...
Drowning in customer queries? You’re not alone. 67% of customers say that faster response times significantly improve their satisfaction with...
Summarize this post with: ChatGPT Claude Perplexity Grok Google AI overview Microsoft Teams has seen exponential growth in recent years....
Customer service software plays a crucial role in delivering outstanding customer experiences. Whether you’re a small startup or a big...
A helpdesk software is designed to assist both employees within a company and external users, such as customers. A cloud-based...
Handling customer complaints isn’t just about solving problems; it’s about showing your customers they’re valued. 91% of customers who are...
As businesses grow, so do the complexities of customer interactions. A robust helpdesk software is the backbone of customer support,...
Running a business is costly budgets are tight, and every penny counts. But what if you could acquire the tools...
As businesses expand, managing the influx of customer questions, complaints, and feedback can easily overwhelm support teams—especially outside business hours....
When evaluating helpdesk software, Zoho Desk frequently emerges as a top choice for businesses seeking to streamline their customer support...
We’re excited to introduce a series of new features and updates designed to enhance helpdesk operations and communication between support...
In 2025, customer service is more important than ever. With many options available, people expect fast, personalized, and efficient help...
Accordion Content
Accordion Content
Watch Video
AI Agent
Knowledge Base
Automations
SLAs
Customization
Ticket Assignment
Reports & Analytics
Approval Management
Explore All Features
Banking and Finance 
Healthcare 
MSP 
Government 
Non Profit 
IT Services
Customer Support
Human Resources
Facilities
