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If you’re a football fan, you are probably on the edge of your sofa, watching the 85th minute of the FIFA World Cup knockout match. The stakes have never been higher. One mistake can either ruin the years of training
Suvedha Balasubramanian
Conversational AI is changing the game in customer service — but not by replacing people. Instead, it’s becoming a powerful...
Ramya Balakrishnan
Today, businesses are constantly on the lookout for smarter, faster, and more affordable ways to connect with their customers. Whether...
Suvedha Balasubramanian
If you’re looking to compare customer support platforms, HappyFox might be on your radar. With its easy-to-use ticketing system and...
Ranjani Raghupathi
At Desk365, we love launching new features. What we love more is upleveling existing features so they’re constantly evolving to...
Ramya Balakrishnan
A year ago, customer support felt like being stuck in a repetitive cycle. Teams were overwhelmed, spending a huge chunk...
Ramya Balakrishnan
Following the sneak peek we shared earlier, we’re excited to share more details about the visual refresh we’ve rolled out...
Suvedha Balasubramanian
If you’re searching for an easy-to-use ticketing tool to manage IT support and service requests, you’ve probably come across ServiceNow....
Ramya Balakrishnan
If you’re exploring helpdesk solutions for your support team, HubSpot Service Hub may seem like a logical next step, especially...
Ramya Balakrishnan
Over the past few years, we’ve focused on making the Desk365 Agent Portal intuitive, fast, and highly functional. We’ve always...
Suvedha Balasubramanian
Zendesk is a smart and easy-to-use customer support platform that helps businesses stay on top of customer inquiries. With its...
Ramya Balakrishnan
Month beginnings are busy at Desk365, because that’s when we’re releasing new features and improvements. From editing announcements and personalizing...
Suvedha Balasubramanian
If you’ve ever used HubSpot’s Service Hub, you might appreciate the constant updates and improvements the platform undergoes. HubSpot is...
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