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Desk365 Product Updates – Phase 2, August 2026

Dheesha Manigandan August 22, 2026

With this release, you can now print Knowledge Base articles directly from the Support Portal and Microsoft Teams, work with full JSON data for section-based dropdowns, manage ticket and time entry categories through a more organized interface, start ticket timers

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Desk365 Product Updates – Phase 2, August 2026

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