How Tos

How to do specific tasks in Desk365

Updates & News

Release notes and product updates

Getting Started

Setup guides that help you get started.

The Microsoft Teams Desk365 Support Bot Setup Guide

Bring in the power of conversational ticketing to your helpdesk with the Desk365 Support Bot for Microsoft Teams. Below are the steps to get setup with the Support Bot. Downloading the Support Bot: First you’ll need to download the app manifest zip: Sign in to the Desk365 Web App.  Go to

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