How to do specific tasks in Desk365
Release notes and product updates
Setup guides that help you get started.
Looking for a way to be notified every time a ticket is created in your helpdesk, even if you are not assigned to it? This is a common use case, where you may want to be aware of all tickets that are coming into your helpdesk. You can do this easily
Bring in the power of conversational ticketing to your helpdesk with the Desk365 Support Bot for Microsoft Teams. Below are the steps to get setup with the Support Bot. Downloading the Support Bot: First you’ll need to download the app manifest zip: Sign in to the Desk365 Web App. Go to
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