How Tos

How to do specific tasks in Desk365

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Release notes and product updates

Getting Started

Setup guides that help you get started.

How To: Configure SLAs and apply them to tickets Based on valuable customer feedback, we’ve revamped the SLA module, making it easier to configure and use. In this article, let’s go through some of the concepts and show you how to configure SLAs so that they can be easily applied to any ticket.  No SLA Policy When you

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