Desk365 Blog
Keep up with the latest technologies and strategies for better customer interactions. Follow our blog to stay at the forefront of providing outstanding customer service.
Are you jumping between HappyFox and Zendesk, weighing their features, pricing, and other factors but still unsure which one to choose? Don’t worry; we understand the challenge of selecting the perfect helpdesk ticketing software for your business. If you find yourself being the cat on the wall, uncertain about which...
- - Ramya Balakrishnan
Choosing the right help desk ticketing system is essential for businesses looking to enhance customer engagement and efficiently resolve complaints. When evaluating customer support platforms,...
- - Suvedha Balasubramanian
Microsoft Teams is an essential tool for business collaboration, offering a comprehensive suite of features including messaging, calling, video meetings, and file sharing....
Are you tired of jumping from one helpdesk platform to another, trying to find the perfect fit for your budget? It’s a common...
Most customers prefer not to interact with support agents when resolving issues. They find it more convenient to handle problems on their own,...
We are thrilled to announce a significant update to Desk365 – the introduction of the Agent Portal within the Desk365’s Agent Bot. This...
Crafting an exceptional thank you note for your customers is key to standing out in a competitive market. It’s about more than just...
At Desk365, we are constantly striving to improve our platform and enhance user experience. In continuation to it, we are excited to introduce...
Employee engagement is crucial for creating a positive work environment. Did you know, 80% of employees believe that engagement is key to achieving...
In today’s digital era, providing seamless access to information and support is crucial for organizations striving to enhance user experience. One effective way...
When you’re a customer service representative, it’s tough when mistakes happen. Despite everyone’s best efforts, errors can occur in this fast-paced business world....
Are you considering using Zoho Desk for your business but unsure about the pricing? Pricing is a crucial factor when...
- - Suvedha Balasubramanian
When you see a sudden increase in new customers, it’s exciting. But do you wonder if these new customers are...
- - Ramya Balakrishnan
Are you tired of jumping from one helpdesk platform to another, trying to find the perfect fit for your budget?...
- - Suvedha Balasubramanian
Despite significant advancements in technology, studies continue to reveal that customers frequently express dissatisfaction with slow and inefficient customer support....
- - Ramya Balakrishnan
Are you considering using Jira Service Desk for your business but unsure about the pricing? Pricing is a crucial factor...
- - Suvedha Balasubramanian
Choose the right Microsoft Teams Ticketing System for your business
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